Customers Page/ Testimonial
Jensen Machine has solid working relationships with companies such as Dresser-Rand, Otis Elevator, Clyde Union, Sohre Turbomachinery Inc., Dunham Bush America, Hamilton Sundstrand, AVI International Inc., Centranz, Chardam Gear, State of Connecticut DOT, Howe Corporation, Industrial Service Company, International Turbine Systems Inc., Lufkin-RMT, New England Pump & Valve, Turbo Components and Engineering, Manafort Brothers, and Skinner Power Systems.
Here's what some of our customers are saying about us:
Prior to finding Jensen, right in my back yard, I had attempted to engage several other parties to take on this job without success. Little did I know when I bid the job that my options would be so limited in finding a qualified and interested supplier.
Since the day I walked into your shop in search of a "savior" to take on this project I have been totally impressed and appreciative of the effort you have made to replicate the sample bearing provided and deliver a quality product.
ITSI has been in the business of reverse engineering and re-manufacturing all types of Gas Turbine hardware for almost two decades. During that time I have worked with many suppliers on a vast array of technically challenging projects. I am pleased to report that this project with Jensen has been one of the easiest to "manage" and support due to your ability to get the job done without a lot of instruction beyond "make it like the sample".
"Jensen Machine Company's quality is as impeccable as their customer service. And Jensen Machine Company's service is unprecedented. To begin with, Jensen Machine Company keeps me informed of their parts inventory. But, beyond that, when I have a customer in need of a bearing right away, all it takes is a phone call. If the bearing is in stock, Jensen Machine Company can have it ready to ship and on its way to our customer for next-day delivery in less than two hours. That same service holds true whether I call them at 9:00 in the morning or 2:00 in the afternoon. For out-of-stock bearings, Jensen Machine Company has a fast turn-around to help get our customer back on line in the shortest amount of time."
Joseph Flaitz, Principle Buyer
"As a supplier of critical close-tolerance engineered components for the power generation market, we have always been able to rely on Jensen Machine to be on time, within budget and no surprises. They are always willing and capable, with old world values and new world technology."
Clifford W. Burrell, President
AVI International Inc.
"Top quality and quick turnaround with excellent support and a good price."
Tom Sohre, General Manager
Sohre Turbomachinery Inc.
"Received our bearings and just wanted to say, outstanding job! They look perfect and sure met our expectations. Thanks for your time and dedication."
Michael Martell, Buyer